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Participant
December 18, 2020
Answered

Image was not accepted due to technical issues

  • December 18, 2020
  • 3 replies
  • 470 views

I would like to know the problem with my picture submitted - technical issues are not really a helpful description. 

This topic has been closed for replies.
Correct answer Test Screen Name

Many unique pictures are useless for stock, and the fact that there is no chance to get a different one is irrelevant. This is especially true of the natural world. If you had the only picture of a unique animal species, and the composition and focus weren't perfect, it would be rejected. To complain is to miss the point: Stock is NOT a gallery, a competition, or a specialist photo library. Stock is a general offering of high quality photos for use in design. When an Adobe customer sees "problems" with focus, composition, colour balance or anything else in the photo, they complain, and want a refund. Adobe's reputation suffers. So your magnificent shot has no place in this world, as it stands.

3 replies

Abambo
Community Expert
Community Expert
December 20, 2020

It's a great picture and many social media like sites will get you many likes, points and comments. I agree with @Ricky336 that there is a white balance problem. As for the exposure problem, any correction needs to be subtle. In the right upper corner there is a small darker patch that may be a sensor dust problem or a lens dust problem or simply a cloud not any more in the picture. I would patch that out.

I think it will be a great addition to Adobe stock.

ABAMBO | Hard- and Software Engineer | Photographer
Ricky336
Community Expert
Community Expert
December 19, 2020

Hello,

Maybe the reviewers were thinking about the white balance. It is a bit on the magenta side. The exposure could also be increased a bit, and the highlights reduce.

E.g.

Ricky336
Community Expert
Community Expert
December 18, 2020

Hello,

Use the picture icon to include in the post.

Participant
December 18, 2020

the file is reduced to 2560x1708

Nancy OShea
Community Expert
Community Expert
December 18, 2020

Among other things, it's way too dark.  And underexposed images tend to have other technical problems that must also be dealt with such as white balance, artifacts and noise.

 

Nancy O'Shea— Product User & Community Expert