Images approved but not posted online

Forum|Forum|1 year ago
January 24, 2025
1 reply
142 views

Hi everyone.
I am new to the site.
I have submitted my first works, some got rejected, some got accepted around a week ago. Even though I can see accepted ones on my contributor dashboard, when I click on my portfolio that is public there are no pictures.
How long it takes from approval decision till photos are getting online? I was not able to find any information other than it is instantaneous. But not in my case. Please advise what to do.
Tax form is approved.

Troubleshooting

RALPH_L

Community Expert

You are obviously from a country where some assets are censored and require further approval before being made available.

To check this, change your region, located at the bottom left of your portfolio page, to the United States. Are the assets now visible? If yes, they are being offered for sale and everything is ok.

Y

yuliya_8591Author

Participant

Thank you for the response. I changed the region (to several other regions) and still there are no assets online. As I am new I am worried maybe I am missing any additional step between approval and postage. I did not face such issue with other stock sites. If you have any other ideas, I will gladly listen. But I think it is time I text support.

Jill_C

Community Expert

If you include the link to your contributor page here, we can verify whether your assets are available in our countries.

Jill C., Forum Volunteer

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