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T
Tony ALS
Participating Frequently
August 13, 2021
Answered

Images not added to webpage

  • August 13, 2021
  • 2 replies
  • 748 views

After 3 days images accepted by Adobe have still not appeared as available on my webpage. Who do I contact to report this?

This topic has been closed for replies.
Correct answer RALPH_L

The correct contact address would be https://contributor.stock.adobe.com/contact 

Do I understand you correctly? You see them on your dashboard but a search for the ID turns up nothing?

2 replies

RALPH_L
Community Expert
RALPH_LCommunity ExpertCorrect answer
Community Expert
August 13, 2021

The correct contact address would be https://contributor.stock.adobe.com/contact 

Do I understand you correctly? You see them on your dashboard but a search for the ID turns up nothing?

T
Tony ALSAuthor
Participating Frequently
August 13, 2021

Many thanks for the response Ralph. I have reported the problem to Adobe. It's my webpage where they are missing. No idea if this means they are therefore not available for sale as they show on my dashboard. Not very encouraging if the system isn't working correctly. I'll await the response. Thanks again, appreciate you taking the time to reply.

Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
August 13, 2021

I'm not sure what you mean by your statement that they're missing from your webpage. Which webpage is that? Buyers don't come to your webpage to look at images, they search for them via keywords. You can try searching for your images using keywords.  

Jill C., Forum Volunteer
T
Tony ALSAuthor
Participating Frequently
August 13, 2021

Anybody know?

Three images show as accepted on the contributor page which is pointless if they have not been made available for sale.

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