Skip to main content
Yoshua5CB5
Participant
March 17, 2021
Question

Images rejected for low resolution

Hello,,,

 

I have a question

Yesterday I took a couple of photos to upload to stock but of 6 photos that I tried to upload, four did not even load for the labeling and adobe stock sends me this:

 

_MG_0729.jpg couldn't be uploaded because its resolution is too small. Images must be at least 4 MP and vector previews at least 15 MP. Learn more about submission

 

The other 2 could be loaded and are under review

 

But I do not understand; I took the six images with the same camera, the same optics at the same time

 

Because four of these images have insufficient resolution and the other two have the correct resolution.

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
March 17, 2021

This is from Content Requirements in Stock Contributor User Guide.

Technical requirements

  • Submit images in JPEG format.
  • Use color space sRGB
  • Minimum image resolution: 4 MP (megapixels)
  • Maximum image resolution: 100 MP (megapixels)
  • Maximum file size: 45 MB (megabytes)
  • No watermarks or timestamps
  • Do not upsample your files; submit the maximum file size that your camera can produce.

 

Translate
Nancy O'Shea— Product User & Community Expert
Test Screen Name
Legend
March 17, 2021

So. What is the resolution of your camera? And have checked the resolution of the images rejected?

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices