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M
marcb10255005
Known Participant
August 4, 2017
Question

Impossible to submit a photo or video

  • August 4, 2017
  • 1 reply
  • 565 views

Good afternoon

the message is "some modifications could not be registered, correct the the elements highlighted in red", but the only element in red is the photo itself, no clue to know what is wrong, keyword, format, etc..

Somebody can help ?

Thank you

MB

This topic has been closed for replies.

1 reply

MatHayward
Community Manager
MatHaywardCommunity Manager
Community Manager
August 4, 2017

We will need more information to properly diagnose the issue. Can you send a screen shot showing the area highlighted in red?

-Mat

M
marcb10255005Author
Known Participant
August 4, 2017

Here is the screenshot. Thank you for help.

MatHayward
Community Manager
MatHaywardCommunity Manager
Community Manager
August 4, 2017

There could be a couple of issues here. First, try changing the language of the Contributor Portal to English. Since you have typed the keywords in English but have the site set to French, the system may not be recognizing any of your keywords.

Is there a category selected? I can't see it in the screen grab. Without one you may get the error message also.

Let me know,

Mat

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