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joecos55
joecos55
Inspiring
June 8, 2017
Answered

In review for 8 days and photos seem to be stuck in the New folder

  • June 8, 2017
  • 1 reply
  • 485 views

I have a few photos that have been in review for 8 days now, it seems like they have been passed over. Is there anyway to resubmit these photos?

The I also have about 15 photos that a copy seems to have stayed in the new folder.  these photos have all been approved but they remain in the new folder.  I don't want to just delete them since I don't know if that deletes the file from my portfolio after they have been approved.

Thank you

Joe Cosentino

This topic has been closed for replies.
Correct answer MatHayward

Hi Joe,

I checked your account and see that everything you submitted has been reviewed. The moderation wait time can vary based on the number of images in the queue. It shouldn't take 8 days but that isn't unprecedented. The average wait time is between 3-5 business days.

Thank you for your patience,

Mat Hayward

1 reply

MatHayward
Community Manager
MatHaywardCommunity ManagerCorrect answer
Community Manager
June 16, 2017

Hi Joe,

I checked your account and see that everything you submitted has been reviewed. The moderation wait time can vary based on the number of images in the queue. It shouldn't take 8 days but that isn't unprecedented. The average wait time is between 3-5 business days.

Thank you for your patience,

Mat Hayward

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