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Macaphoto
Participant
Aug 11, 2026 8:10 PM UTC
Question

Inactive Account - Error submitting contact form

Hello, my new contributor account is marked as inactive due to the multiple accounts policy. I already submitted the deletion request for my old account, but when I try to submit the exception form on the contact page, it returns a red error. Could an Adobe moderator please help me reactivate this account?

 

    3 replies

    Macaphoto
    MacaphotoAuthor
    Participant
    Aug 14, 2026 7:20 PM UTC

    thanks you all!

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    Nancy OShea
    Community Expert
    Community Expert
    Aug 11, 2026 8:37 PM UTC

    No.  Adobe employees don’t monitor this user-to-user forum.

    Fellow users here can’t help with account matters.

     

     

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    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Community Expert
    Aug 11, 2026 8:33 PM UTC

    Adobe Stock Contributor Support team members do not monitor this forum, and you will receive no action from Adobe here. Your only option is to use the Contact Us link on your account to reach out to them.

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    Jill C., Forum Volunteer