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Participant
November 24, 2020
Question

Incorrectly rejected photos for Intellectual Property

  • November 24, 2020
  • 4 replies
  • 477 views

I've had some photos to the contributor site incorrectly rejected due to intellectual properties. Who do I contact to raise this issue with the reviewer team? Thanks 

 

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4 replies

MatHayward
Community Manager
Community Manager
November 30, 2020

Based on a quick Google check, the Brighton Pier appears to be privately owned by the Noble Group. You will need a property release signed by the owner to sell images of this privately owned pier.

 

https://en.wikipedia.org/wiki/Brighton_Palace_Pier

 

Please review our legal guidelines for additional information.

 

Kind regards,

 

Mat Hayward 

Trine5C1EAuthor
Participant
December 1, 2020

Thanks for your reply, Matt. I would like to point out that there are 4000 photos of Brighton Pier, did all of these have a property release? It's one of the most widely photographed locations in Brighton for stock photography both on Adobe and other stock photography sites I contribute to, all in the creative category (not editorial content)

Legend
December 1, 2020

Perhaps they do all have releases. It's a normal part of submitting work of public places. Why wouldn't they all? 

Legend
November 25, 2020

There is no appeal. Adobe does not budget for the extra time it takes. Please share photos with the non-Adobe helpers here. 

Nancy OShea
Community Expert
Community Expert
November 24, 2020

This is a user-to-user forum, not Adobe.  If you want feedback from us, we can't guess what you submitted.  Please post the image here so we can see it.

 

Meanwhile, review these links for details on why images are rejected.

 

Intellectual property means you need to submit a signed release to use it commercially.  Some images are for "Editorial Use Only" for which Adobe Stock partners with trusted agencies and not individual contributors.

https://helpx.adobe.com/stock/contributor/help/editorial-requirements.html

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
November 24, 2020

Hi @Trine5C1E ,

 

Please post the picture here, so that we can examine your picture and point outr the potential problems.

 

ABAMBO | Hard- and Software Engineer | Photographer
Trine5C1EAuthor
Participant
November 24, 2020

Thanks for your reply. As it's for Intellectual Property Refusal, I rather give the file IDs. Please note, there's no less than 4000 photos on Adobe for this location. 

 

File ID: 393560490

File ID: 393560408

File ID: 391295375

File ID: 391294199

File ID: 391294015

File ID: 391292990

File ID: 391292404

jacquelingphoto2017
Community Expert
Community Expert
November 24, 2020

Hi @Trine5C1E ,

Contributors are not allowed to interact with reviewers, but we can asset in identifying issues. We are however not privy to your account, hence will not have access to your rejected files. If these are outright rejected files, then it would mean there are trade marks, logos or other similar issues. If they are in Reminder, then it means the owner is required to give signed permission for you to use his/her property.

Upload one of the files using the photo upload icon on the message text form. That is the eleventh icon from the left. It likely will not upload the original size of your photo. We however would need to see it large enough that we can zoom in to find the property if necessary.

Best wishes

JG