Skip to main content
D
dasom28605672z5fb
Participant
September 19, 2023
Question

Inquiry Regarding Portfolio Visibility

  • September 19, 2023
  • 5 replies
  • 220 views

I am reaching out because I have recently noticed that the stock photos from my portfolio are not appearing in search results. I have put a lot of effort into creating these photos and ensuring they meet the platform's standards, so it concerns me that they are not being displayed.

 

Could you please look into this matter for me and verify if my account has been restricted or if there are any other issues preventing my photos from being accessible?

This topic has been closed for replies.

5 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
September 20, 2023

It's probably censored in your region only. 

Customers in other regions can see the assets even if you can't.

 

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
September 20, 2023

Copy the URL of your portfolio here.

It may well be that you are located in a restricted country, where the assets need additional vetting before getting open for sales in your region. In unrestricted regions, they are open for sales.

 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity Expert
Community Expert
September 19, 2023

You are not addressing Adobe directly here in this forum, and we in the community have no ability to look into your account, other than the public facing view. If you search via the Buyers portal and do not find your images, it's probably because they're in a very competitive category and may be displayed many pages down into the results. 

Jill C., Forum Volunteer
RALPH_L
Community Expert
RALPH_LCommunity Expert
Community Expert
September 19, 2023

Assets are shown based on how your titles, keywords and selling history match what the searcher is searching for.

If you are looking for "red roses" the chance of being found are slim. Check your competition and fine tune your keywords.

photorebelle
photorebelle
Inspiring
September 19, 2023

Sorry, but " page not found "

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices