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Hello,

Just wondering if someone could tell me what "...empty black or white frame..." is, and how to fix and avoid it if possible?

Cheers!

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Ricky336Correct answer

Community Expert

An empty black or white frame is connected with video - hence the technical issue.

An empty black or white frame is this:

An empty black or white frame in a video is essentially a frame with no visual content except for a solid black or white colour. It’s often used for various purposes, such as creating transitions, placeholders, or simply extending the duration of a video.

Ricky336

Correct answer

Community Expert

An empty black or white frame is connected with video - hence the technical issue.

An empty black or white frame is this:

An empty black or white frame in a video is essentially a frame with no visual content except for a solid black or white colour. It’s often used for various purposes, such as creating transitions, placeholders, or simply extending the duration of a video.

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Tony258658265jawAuthor

Participating Frequently

Hi, Jill and Ricky,

Thanks for your replies.

So just out of curiosity, let's say my clip was actually rejected for 'empty black or white frame' would i be seeing a flash-frame of black and or white while the clip is playing? Cause I've watched all 6 rejected clips very closely and can't see anything unusual.
The clips like all of the clips i have edited and sent so far are just simple top-and-tail edits; no transitions, extending, etc.

Many thanks.

Cheers!

Tony

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Ricky336

Community Expert

Their answer is basically a template answer which can include the things mentioned. Black or white frames is just one possibility.

Others - from the Adobe help guide:

"Additional technical issues with videos:

Visual stability: Use appropriate camera support and image stabilization. If shakiness is part of your video’s aesthetic, we’ll review with that in mind. Post-production stabilization is fine if it doesn’t detract from the video’s quality.
Audio: Remove any unusable sound, like over-modulated audio or anything that could be trademarked. If your clip includes people’s voices, you’ll need to submit a model release for each one. Feel free to submit clips without audio.
Rolling shutter artifacts: Clips containing minor rolling shutter artifacts will be accepted or declined based on the moderation team’s judgement. Clips containing skew artifacts will be judged on how obvious, disruptive, or distracting they are to the beauty or effectiveness of the image. We won’t accept clips that contain flash banding or wobble (i.e., “jello” artifacting).
Logarithmic gamma (log) footage: Footage shot in log should have simple color grading applied — we recommend a basic Rec 709 LUT.
Up-res footage: Don’t up-res footage — for example, from HD to 4K. Submit footage as shot or in lower-res, if necessary. Shoot in 4K whenever possible. "

Reasons content is rejected at Adobe Stock

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Tony258658265jawAuthor

Participating Frequently

Thanks for the reply, Daniel.

Well, that's strange; it's actually in your IQ reasons for rejection. I've attached a screenshot of the actual wording and also a screenshot of the video clip in question which might be of no use to you as it is frozen and might lack quality when you zoom in to look closer. Unfortunately, I don't have WIFI at the moment to send the whole clip.

Basically, just wondering what the empty black or white frame is?

Cheers again!

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Jill_C

Community Expert

That is just one if the possible t3chnical issues for which the asset was rejected....

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Jill C., Forum Volunteer

daniellei4510

Community Expert

No idea. Could you elaborate? Is there a particular photo this question relates to that you can upload?

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