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Known Participant
June 7, 2023
Question

Is it possible to know the correct reason for the photos not accepted, so as to correct any error?

  • June 7, 2023
  • 5 replies
  • 1308 views

I notice a general increase of photos not accepted . Evidently Adobe has changed the standards of evaluation and that's ok.....But it would be nice if they said exactly what is wrong (focus, noise, low commerial value...or what). Is it possible or I am asking too much ? I think it would be useful

 

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5 replies

Henrik Heigl
Community Expert
Community Expert
June 12, 2023

Hi,

 

Adobe has a high Standard on the Quality of Images overall. In recent years, this quality standard has been raised. This means that images that might have been acceptable years ago no longer meet this quality standard. There are also, for example, a large number of photos in the database on individual topics or subject areas. So if a newspaper or company is looking for a photo of the Eiffel Tower, there are already more than enough photos of the Eiffel Tower in the database and if there is STILL one photo of the Eiffel Tower offered, then it may be that this is not accepted because it is so many have been photographed from the exact same position or the exact same incidence of light or something similar. It is then no longer unique, since it is similar to the others.

Before you submit, please review the submission guidelines carefully and compare your work with other Stock inventory. To be accepted, your work should be as good or better than what's already represented in your keyword category.

https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html
https://helpx.adobe.com/stock/how-to/tips-stock-image-acceptance.html
https://helpx.adobe.com/stock/contributor/help/editing-dos-and-dont.html
https://helpx.adobe.com/stock/contributor/help/vector-requirements.html
https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html

Hope that helps.

 

regards,Henrik
WEBCLIPMAKER
Known Participant
June 12, 2023

I have been active with various stock agencies since 2006, and during this time, I have often experienced sudden changes that required me to adapt once again.

I initially started with Fotolia, and after the acquisition by Adobe, I noticed an improvement in the acceptance rate. It was going really well for me.

Unfortunately, I have to say that Adobe has recently made a significant number of rejections for my photos the new norm.

What I don't understand is that I haven't done anything different with my photos or changed my techniques.

Therefore, I simply can't comprehend what has changed, and I believe that it primarily has to do with Adobe's policies.

Interestingly, the same photos that have been rejected by Adobe recently are accepted without any issues by other major stock providers.

It seems like I meet the criteria for the other providers while Adobe rejects my photos.

Whatever the reason, it unsettles the contributors and leaves me with an uneasy feeling about the future.

By the way, from my perspective, all the talk about "high standards" seems like an excuse.

Jill_C
Community Expert
Community Expert
June 12, 2023

You said "...from my perspective, all the talk about "high standards" seems like an excuse." An excuse for what ? Can you elaborate on what you think is being excused?

Jill C., Forum Volunteer
WEBCLIPMAKER
Known Participant
June 12, 2023

If many providers have been experiencing a sudden and significant drop in acceptance rates within a relatively short period, it does provide a reason to believe that the issue may lie beyond individual contributors' control. The sheer number of abrupt rejections suggests that it's less likely to be solely a problem with the "high quality" and more likely related to a technical transition (maybe new AI, Software, Hardware) or change within the stock agency itself.

Only time will reveal the true nature of the situation, and it's possible that further insights and developments will shed light on the factors influencing the acceptance rates.

Ricky336
Community Expert
Community Expert
June 12, 2023

Hello,

Basically, if the photos are good, they will be accepted, if they are not good, they won't be accepted. Ergo, perhaps your photos are not that good!

As a good photographer, you should be able to identify what is not good. Focus, colour balance, artifacts, noise, and so on.

People who are not proficient in photography often ask what is wrong with my photo, hence this forum!

Abambo
Community Expert
Community Expert
June 7, 2023
quote

Is it possible or I am asking too much ? I think it would be useful

 


By @lucap74331427

You're asking too much. This would slow down moderation. Adobe indeed stepped down their information. Several years ago, focus, noise and artefacts, exposure were all separate refusals. They have been grouped together under Quality Issues. “Aesthetic or Commercial Appeal of Image” is still a refusal reason, I think.

 

You need to know: moderation is not done to make you a better photographer, but to protect asset buyers. It is supposed that you check your assets and only submit 100% correct ones.

 

As a side note: I can't say that Adobe has stepped up their quality requirements.

ABAMBO | Hard- and Software Engineer | Photographer
Known Participant
June 9, 2023

Ah, so you can't ? Looks like many contributors have the same opinion reading the forum. And then, I upload in different stock agencies from many years (and the photos lately rejected are accepted in another 5).  Phrases like " moderation is not done to make you a better photographer" I think they are rather rude, I was only asking a simple question, without ant controversy. Anyway, good evening 🙂

Abambo
Community Expert
Community Expert
June 12, 2023
quote

Ah, so you can't ?


By @lucap74331427

No, I can't. I'm a contributor like you.

quote

Looks like many contributors have the same opinion reading the forum.


By @lucap74331427

Then you probably also read that Mat Hayward from Adobe told us, that slight increases in the moderation time would make moderation unsustainable, by making the waiting time for the moderation longer and longer.

quote

And then, I upload in different stock agencies from many years (and the photos lately rejected are accepted in another 5). 


By @lucap74331427

Sure! What gets accepted elsewhere may not get accepted here, and vice versa. I have no problem with that.

quote

Phrases like " moderation is not done to make you a better photographer" I think they are rather rude, I was only asking a simple question, without ant controversy.


By @lucap74331427

But you are sensitive. The sentence goes even further. Quoting me only half here is distorting in this case. This is the main part “, but to protect asset buyers.

 

Still, contributors are supposed to submit good assets, and assets that do not meet this requirement are rejected. Some of us do not agree with the rejection and would like to have a more precise specification. However, Adobe does not provide this, on the contrary, they have scaled back the indications even more. At the beginning of my career here, my refusals were focus, exposure, artefacts etc. Now, all these are Quality Issues. If you do not figure out the problems yourself, you can ask the community of peers. It's rare that we do not find one or the other issue.

 

I have had rarely a refusal that was not justified. But either I correct and resubmit, or I move on. And yes, I also have assets getting refused here and selling elsewhere. So what?

 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
June 7, 2023

Yes, you are asking too much. Moderators are given very little time to accept or reject an image as quickly as possible; thus they inspect and then reject based on the first issue they see. They simply do not have time to enumerate every issue they see. Your image might have focus issues, overexposure, underexposure, sensor spots, chromatic aberration, artifacts, noise, IP violations, etc. There is also an expectation that, as competent, experienced photographers or illustrators we have the skills to evaluate and prescreen our own images. 

However, Adobe has provided this Community Forum as the venue for you to submit a few of your rejected images and receive feedback from fellow Contributors who will offer their time and expertise to provide feedback. If you wish more detailed feedback, please upload a few images here.

Jill C., Forum Volunteer
Known Participant
June 7, 2023

No thanks. Mine is a general speech. For a month now I have noticed an increase in unaccepted assets, when before I had a very high percentage of approved. I guess the standards have changed, sometimes it happens. It would be useful to understand if it is something that can be corrected or not. In the sense: I am good at architectural photos, not at photographing flowers for example. If you know the photo sucks and does not meet the adobe standard, ok. If, on the other hand, you have an exposure problem or other, maybe it can be fix. That it is,

Jill_C
Community Expert
Community Expert
June 7, 2023

So there's nothing we can help you with here in the Community. If you can't determine the specific reason for which your images are being rejected, you can't re-edit and resubmit. Adobe isn't going to give you any additional feedback, so your rejected images will remain in the reject pile. Yes, I do think that Adobe is gradually increasing the hurdle for acceptance. As both camera and software editing technologies improve, images which might have been considered marginally acceptable in the past are now rejected. Also, there are nearly 346 MILLION assets in their database, and they can afford to be choosier.

Jill C., Forum Volunteer