Skip to main content
This topic is closed to new replies. Start a new post to keep the conversation going.
Murali28567451frulCorrect answer
Inspiring
May 9, 2023

I am happy to inform everyone that my account suspension has been lifted 🙂 . I want to express my gratitude to everyone who provided guidance and support in the forum. Your kind words and valuable advice helped me to understand the situation better and take the necessary steps to resolve the issue. I truly appreciate your help and encouragement during this difficult time. Thank you all so much.

View reply

19 replies

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 29, 2023

That is unusual and that may get you banned.

Translate
ABAMBO | Hard- and Software Engineer | Photographer
Murali28567451frulAuthor
Inspiring
April 29, 2023

What should I do to avoid getting banned? should I contact customer support?

Translate
Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 29, 2023

Customer support is for customers. Contributor support is for contributors. I don't know what you should do, as I was never in such a situation. But there are some parameters, I suppose, that allow Adobe to detect suspicious sales. But I'm unable to say, where Adobe has its threshold.

Need help? (Stock Contributor Support)

 

Translate
ABAMBO | Hard- and Software Engineer | Photographer
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    April 29, 2023

    How do you know it was a single customer?

    Translate
    Jill C., Forum Volunteer
    Murali28567451frulAuthor
    Inspiring
    April 29, 2023

    Since all of the downloads were of the same category and occurred within a 20-minute timeframe, I suspect that they were made by a single customer.

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices