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Participating Frequently
August 8, 2026
Question

Is the temporary unavailability of AI and EPS file uploads due to a technical issue, or could Adobe be working on a major update behind the scenes? Just curious if anyone has any information about it.

  • August 8, 2026
  • 9 replies
  • 157 views

Is the temporary unavailability of AI and EPS file uploads due to a technical issue, or could Adobe be working on a major update behind the scenes? Just curious if anyone has any information about it.

    9 replies

    Participant
    August 10, 2026

    For vectors upload SVGs

    Participant
    August 10, 2026

    I have uploaded my vectors in SVG format due to AI and EPS upload unavailability but my files are still in pending

    daniellei4510
    Community Expert
    Community Expert
    August 10, 2026

    That sounds normal. Officially, assets can take up to 8 weeks to be reviewed.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    Participant
    August 10, 2026

    Still the issue persist, for now I am trying to export my assets in SVG format. 

    daniellei4510
    Community Expert
    Community Expert
    August 10, 2026

    SVG’s should work.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    Nancy OShea
    Community Expert
    Community Expert
    August 9, 2026

    AFAIK, this is a technical problem on Adobe’s end. And there’s no word yet on when it will be fixed. It could take a while to chase down the issue, fix it & test it.

     

    In the meantime, work on other projects. We can still upload JPEG, transparent PNG, MOV and MP4 video files. 

     

    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    August 8, 2026

    No one here has any inside information on the matter, but it’s doubtful it has anything to do with an update. 

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    Participating Frequently
    August 8, 2026

    Do you have any idea how long it might take to get this fixed? Could it potentially take a long time, like more than a month?

    daniellei4510
    Community Expert
    Community Expert
    August 9, 2026

    We’re all just contributors here. We have no idea. The issue doesn’t affect SVG files in the mean time.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.