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Lynn Alan
Participant
January 25, 2020
Question

Is there a problem with submission upload site?

  • January 25, 2020
  • 1 reply
  • 183 views

I am unable to get the contributor site to accept any of my next submission of photographs for stock agency acceptance.  I have checked the photographs carefully and all are JPEG and within acceptible size.  The site continues to not upload stateing there are upload issues.  I had some trouble with my last submission but it was supposidly corrected.  I have been trying for two days to reach someone to ask to check my site and make sure it is working correctly and reached a brick wall with this.  The site advised me to seek help here so can someone help please. 

This topic has been closed for replies.

1 reply

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community Expert
Community Expert
January 26, 2020

Hi Lynn,

We are sorry about your experience. I'll first answer your caption question. From my end, there is no problem with uploading images. To assist, we will need a little more details. 

Can you copy and paste here the error message you recieve when you try to upload?

Play a YouTube tutorial and tell us please if the download is smooth, or if there are instances of pause to wait for more downloads. This is to check if your Internet service is slow, fluent, or possibly intermittent.

Best wishes

JG

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