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Known Participant
February 4, 2025
Question

Is there anyway to contact a real person at Adobe to help with a serious access problem?

  • February 4, 2025
  • 2 replies
  • 145 views

I cannot access my portfolio or any aspect of my stock files.  All attempts to lead to a Fotolia page that is useless.

ANYONE ABLE TO HELP?????????????

 

FC

 

 

 

2 replies

Nancy OShea
Community Expert
Community Expert
March 3, 2025

Clear your browser's cached data & cookies.

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
March 3, 2025

Fotolia has been switched off for now 5 years at least, if not more. If you have not synchronized your assets with Adobe stock, then it is time to do so. If you don't arrive to do that, you should consider contacting Adobe contributor support:

Need help? (Stock Contributor Support)

ABAMBO | Hard- and Software Engineer | Photographer