Skip to main content
IG:nickhobgoodimages
Participating Frequently
Jun 1, 2025 9:23 AM UTC
Question

Issue loading the page

I have this on my account on the top of the uploaded files page.  I tried reloading and it stays the same.  It will let me go through the whole process of tagging and uploading photos including having to select cat photos as a security protocol but then nothing is loaded when I select upload.  How can I fix this ?  thanks

2 replies

Abambo
Community Expert
Community Expert
Jun 1, 2025 10:29 AM UTC

Change the browser, try again. You especially need to disable any add on that blocks elements from a website, like ad blockers.

Translate
ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
Community Expert
Jun 1, 2025 9:47 AM UTC

Your post does not make since. Tagging is completed after the file has already been uploaded. The "cat" security question comes after the asset is submitted for review.

I assume when you say "upload" you mean "submit".
After you answer the "cat" question there is usually a pop-up where you are asked to describe a scene followed by another pop-up where you can check mark the assets. Do you get either of these two pop-ups? Do the assets remain in the "new" page or are they moved to "in review"? Have you treied a different browser?

Translate