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Participant
January 15, 2025
Answered

issue with my contributor account at adobe stock

  • January 15, 2025
  • 1 reply
  • 822 views

i have an issue with my contributor account at adobe stock

Recently, several of my photos were approved by adobe team and should now be live on the Adobe Stock platform. However, I am unable to locate these photos either through the search function or on my public profile when i go to my protoflio it appears (couldn't find any all results for . Try your search outside of portfolios)

and when i take my photo id to search for it appears to me this message 

Page not found
Sorry, that page doesn't exist
Try your search again
 
what can i do to solve this issues ?
Thanks in advance 
Correct answer Abambo

Hello Abambo 
thanks for your response 
here is my URL profile https://stock.adobe.com/eg/contributor/212513927/Elly%20design%20


quote

Hello Abambo 
thanks for your response 
here is my URL profile https://stock.adobe.com/eg/contributor/212513927/Elly%20design%20


By @Marian253

https://stock.adobe.com/ca/contributor/212513927/Elly%20design%20

1 reply

RALPH_L
Community Expert
Community Expert
January 15, 2025

If they have been approved then they are available. It might be, that you are located in a country that requires an extra approval. Change your region at the bottom of your dashboard to thge United States to see if your assets are shown.

Marian253Author
Participant
January 15, 2025

Hello Ralph 
thanks for your response 
i located in egypt and i have change my region as you said to US but the issue still appears unfortunately. 

Abambo
Community Expert
Community Expert
January 15, 2025
quote


i located in egypt (...)


By @Marian253

Yes, Egypt is one of the restricted countries. Your approved assets are, however, visible in non-restricted areas and are open for sales. If you publish here the URL of your public profile, then I will be able to return a URL, that shows your assets.

ABAMBO | Hard- and Software Engineer | Photographer