Issues with Sales on Adobe Stock

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I have not been able to download from my Adobe Stock account for the past few days. My account is downloading every day and suddenly it has been closed. What can I do now?

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RALPH_LCorrect answer

Community Expert

You should have received an Email prior to your account being closed. Regardless, if you account is closed you get a popup window when you attempt to login to your account. On the window is a “Contact Us” link. It is there for a purpose. I suggest you use it.
You may also appeal a closed account using this link:
How to Report (and Appeal) | Adobe Transparency Center

muntazer_sifat2710Author

Participant

ok thank you

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Nancy OShea

Community Expert

Contact Stock Contributor Support from the link in your Contributor dashboard.

Fellow users in this community can’t help you.

Good luck.

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Nancy O'Shea— Product User & Community Expert

RALPH_L

Correct answer

Community Expert

You should have received an Email prior to your account being closed. Regardless, if you account is closed you get a popup window when you attempt to login to your account. On the window is a “Contact Us” link. It is there for a purpose. I suggest you use it.
You may also appeal a closed account using this link:
How to Report (and Appeal) | Adobe Transparency Center

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muntazer_sifat2710Author

Participant

please help me

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Jill_C

Community Expert

No one here in the Contributor Community can help you to restore your account. Follow the advice given my @RALPH_L

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Jill C., Forum Volunteer

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