Issues with surprise Stock subscription

Question

Today I went into my account, and to my surprise I had an Adobe Stock subscription I never signed up for. I immediately canceled it, which of course, given Adobe’s predatory practices, it charged me a small fortune for. I need some way of contacting support to 1. Remove this fee, 2. Reimburse any past payments which have been done without my consent.

Has anyone seen this before? How do I get this resolved?
I’ve used the products for this company professionally for myself and my business for a long time, but this shady practice is starting to make me reconsider finding a different solution for everyone, and stop paying a business which appears to have terrible practices.

ZALEZPHOTO · Answer

You’re in the wrong place Leo, but since you come here arguing Adobe is shady and a predator and have terrible practices, I’m going to give you some good advice. 1- when you are asking for help, be less emotional and don’t go about it insulting people who love and respect what you hate. 2- if you have a gym membership and don’t use it for months, you cancel it and move on, asking for a refund is Absurd. 3- just bc you did not signed up for a subscription, doesn’t mean someone in your organization did, or that you did signed up and forgot ALL SUBSCRIPTIONS have a trial period before they charge.

So I suggest you put more time running your business, focus on any bad practices, and be more responsible next time before you trash a company some of us love.

Have a better day!

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