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Participant
November 24, 2022
Question

It's been a week, but it's still pending payment

  • November 24, 2022
  • 2 replies
  • 778 views

I've decided to receive PayPal payment, but it's still pending after a week. Payment not received.

my mail is [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

 

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2 replies

Jill_C
Community Expert
Community Expert
November 25, 2022

It's a federal holiday in the U.S. so perhaps that has caused a delay in the process.

Jill C., Forum Volunteer
Abambo
Community Expert
Community Expert
November 25, 2022
quote

It's a federal holiday in the U.S. so perhaps that has caused a delay in the process.


By @Jill_C


Also in Canada? May payout's come from Canada. I suppose it's kind of internal shifting.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
November 25, 2022

No, Thanksgiving in Canada is in early October. I don't know where the checking / processing of payouts occurs...just guessing that the U.S. holiday (4-day weekend which many people stretch to a full week off) might have had some impact.

Jill C., Forum Volunteer
Abambo
Community Expert
Community Expert
November 24, 2022

If it's still pending, then it hasn't been processed yet. Processing is manual, so it may take some time. It takes about seven business days to process the payment.

ABAMBO | Hard- and Software Engineer | Photographer