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Participant
July 19, 2017
Answered

It Says Payment Done But No Money Received In My Paypal ??

  • July 19, 2017
  • 2 replies
  • 1557 views

I Know That This Must Be Posted In Adobe Stock ( Contributer ) Forum . But I Don't Get Any Answer There .. Let's See If anyone Can Help me Here...

As A Contributor I Made Sales and I Requested A Payment Of 216.95 Euros On The Last Friday 14 July 2017 and In My Payout History , It Says That Payment Done ..But I Have Not Received Anything Upon Checking My PayPal Account ... I Am Completely Sure That I Used The Right E-mail And I Am Completely Sure That I Didn't Make A mistake in Entering My Payout Information and This is Not My First Payment ...So What is The Problem ? ... The Support is responding to me with automated meaningless Replies !!!

This topic has been closed for replies.
Correct answer MatHayward

I checked your account and confirmed that your payment has already been processed. Please contact us via the Customer Service page in the contributor portal if you have not seen your payment in PayPal.

regards,

Mat Hayward

2 replies

Participant
July 19, 2017

MatHayward

Can You Help Me , Sir ?

MatHayward
MatHaywardCorrect answer
Legend
July 19, 2017

I checked your account and confirmed that your payment has already been processed. Please contact us via the Customer Service page in the contributor portal if you have not seen your payment in PayPal.

regards,

Mat Hayward

Participant
July 19, 2017

MatHayward

Yes .. I Sent Two Messages To Portal Down Below My Contributor Account with the Title " Contact Us "

It is Down Below The Webpage with "

Is This What You Mean MatHayward or You mean Something else By " the Customer Service page in the contributor portal"

Sheena Kaul
Legend
July 19, 2017

Moving to Adobe Stock Contributors

Looping in MatHayward to help you better.