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Participant
October 8, 2018
Answered

Kann mich nicht Anmelden

  • October 8, 2018
  • 1 reply
  • 499 views

Hallo,

kann mich nicht mit meinen account anmelde.

Benutzername und Passwort ist bekannt, jedoch erscheint jedes mal eine Fehlermeldung das die Autorisation fehlgeschlagen ist und ich es wann anders probieren soll.

Hat jemand ein ähnliches Problem? Oder wie kann ich das Problem umgehen?

Habe bereits verschiedene Browser getestet.

Gruss Johannes

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Correct answer MatHayward

When you originally created your account at Fotolia the process was not complete and the account was never fully validated. Having a partially complete, invalid Fotolia account with the same email address was likely preventing you from creating a new Adobe Stock account.

I have deleted the invalid Fotolia account so you should now be able to create and start a new Adobe Stock Contributor account. Visit contributor.stock.adobe.com to get it set up.

Kind regards,

Mat Hayward

1 reply

MatHayward
MatHaywardCorrect answer
Legend
October 9, 2018

When you originally created your account at Fotolia the process was not complete and the account was never fully validated. Having a partially complete, invalid Fotolia account with the same email address was likely preventing you from creating a new Adobe Stock account.

I have deleted the invalid Fotolia account so you should now be able to create and start a new Adobe Stock Contributor account. Visit contributor.stock.adobe.com to get it set up.

Kind regards,

Mat Hayward

BscheidiAuthor
Participant
October 9, 2018

Thanks a lot!