Participant

Answered

lack of sales and current information.

Forum|Forum|2 years ago
April 6, 2024
6 replies
636 views

Hi, there have been no sales on my account for several days (which hasn't happened for almost a year and a half), and my sales item of the week and top sellers of the week have stopped showing up. I don't know what is the reason for this situation. Is there anything to worry about?

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Correct answer Jill_C

The reason is that no Buyers have licensed your assets. It is not unusual for there to be ups and downs in sales. We are just coming out of a slow period around the Easter holidays, and many of us have experienced lower sales.

jacquelingphoto2017

Community Expert

Hi @krzysztof26222933vwr5 ,

Once there is no bug causing technical error with your keywording or indexing, there is nothing to worry about. If there is, you will see the keywords change and when you search for a file it will come up among the wrong group of files if there's wrong indexing. For example searching for butterfly and your butterfly coming up among dog files.

Best wishes

Jacquelin

photorebelle

Inspiring

It's important to keep creating and uploading quality content to grab customers' attention, even during quieter times.

Shahid4420

Known Participant

Same for me. two days no sales...

L

Leif Stiller

Inspiring

Same for me. 6 days now without a single sale. And before that a long time with at least 1 sale per day. I guess it's still the eastern impact. Or Adobe has changed something on the algorithm. Hard to say.

Jill_C

Community Expert

What do you mean by the "eastern impact"?

Jill C., Forum Volunteer

L

Leif Stiller

Inspiring

Slow sales because of Holidays

Abambo

Community Expert

The too sellers have been confirmed as being an issue.

The rest is normat fluctuation. If however you think there is a problem with your account, you could contact contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Correct answer

Community Expert

The reason is that no Buyers have licensed your assets. It is not unusual for there to be ups and downs in sales. We are just coming out of a slow period around the Easter holidays, and many of us have experienced lower sales.

Jill C., Forum Volunteer

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