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Participant
May 22, 2023
Answered

mi cuenta fue suspendida por problemas de validacion

  • May 22, 2023
  • 1 reply
  • 405 views

Mi cuenta fue suspendida por problemas de validacion,  envie varios mensajes a soporte pero no contestarion.

Que deberia hacer?

This topic has been closed for replies.
Correct answer Nancy OShea

Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity (possible shenanigans),
2) They received an official infringement complaint or "take down" notice from a 3rd party.
3) Suspected violation of Stock Contributor User Terms,
4) A technical problem that only Stock Support can fix.

 

Work on other things while the audit is conducted. It could take a while.


Check your email spam & trash folders.  If you don't hear anything within 10 business days, send a follow-up.
Stock Contributor Support: https://contributor.stock.adobe.com/contact

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
May 22, 2023

Adobe may temporarily suspend or permanently terminate a Stock Contributor account for any of the following:
1) Suspicious sales or refund activity (possible shenanigans),
2) They received an official infringement complaint or "take down" notice from a 3rd party.
3) Suspected violation of Stock Contributor User Terms,
4) A technical problem that only Stock Support can fix.

 

Work on other things while the audit is conducted. It could take a while.


Check your email spam & trash folders.  If you don't hear anything within 10 business days, send a follow-up.
Stock Contributor Support: https://contributor.stock.adobe.com/contact

Nancy O'Shea— Product User & Community Expert