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Mijn ingezonden foto's zijn na 30 dagen nog steeds niet beoordeeld.

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Ik heb ongeveer 30 dagen geleden foto's doorgestuurd om beoordeeld te worden en er wordt geen enkele beoordeeld. Ik heb er ongeveer 30 in de wachtrij staan en er gebeurd helaas niets mee. Ongeveer een maand geleden zijn er tegelijkertijd 25 foto's afgekeurd wegens niet aantrekkelijk genoeg. Ik heb dat in 2,5 jaar tijd nog nooit meegemaakt. Gewoonlijk worden er 1, 2 of 3 beoordeeld maar sinds een maand geleden niets meer.
Ik weet niet wat het probleem is. Ik heb al 2 keer contact formulier ingevuld en 1 keer mail gestuurd, maar krijg geen antwoord.
Ik word stilaan wanhopig en depressief.

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Jill_CCorrect answer

Community Expert

Review time varies by type of asset with photographs currently taking 3-4 weeks and Generative AI assets 2 months or longer. Adobe Contributor Support probably doesn't even reply to such inquiries, because they can't predict how long it will take. It depends on how many other assets are ahead of yours in the queue. It is better to submit a few assets each day for review rather than a large batch all at once so that you receive a steady stream of reviews and new assets being added to your portfolio.

Jill C., Forum Volunteer

Abambo

Community Expert

No need to contact Adobe on this. It is currently standard to have longer than expected waiting times before moderation.

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ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

Also, if you haven't already done so, you might want to submit three or four of your rejected images for us to review. If you had that many rejected at once, we might be able to tell you why so that you don't continue submitting images that might also be rejected.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

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nicole5E6BAuthor

Participant

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Jill_C

Community Expert

The dog image will probably be rejected because it's a monochrome conversion, which Adobe does not accept. The second image has blownout spots that have leached all of the color out of the leaves, so will probably also be rejected.

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Jill C., Forum Volunteer

Jill_C

Correct answer

Community Expert

Review time varies by type of asset with photographs currently taking 3-4 weeks and Generative AI assets 2 months or longer. Adobe Contributor Support probably doesn't even reply to such inquiries, because they can't predict how long it will take. It depends on how many other assets are ahead of yours in the queue. It is better to submit a few assets each day for review rather than a large batch all at once so that you receive a steady stream of reviews and new assets being added to your portfolio.

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Jill C., Forum Volunteer

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nicole5E6BAuthor

Participant

Beste,
Ik zend per dag ongeveer 1 foto in, en een goede maand geleden werden er bijna dagelijks minstens 1 of 2 beoordeeld. Maar dat is nu een maand geleden niet meer gebeurd.
Mvg, Nicole

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Abambo

Community Expert

I submit about 1 photo a day,
By @nicole5E6B

That's recommended practice. After an initial waiting time, you should experience regular moderation.

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ABAMBO | Hard- and Software Engineer | Photographer

daniellei4510

Community Expert

Asset reviews have been taking up to two months. Be patient. It'll happen.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

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