Mislabeled as Generated with AI. Please fix.

Forum|Forum|2 years ago
September 13, 2023
2 replies
542 views

I have contacted the team but have yet to hear anything back. Over 50 of my images have been mislabeled as generated with AI when in fact they are 3d illustrations of my own work. When can I expect this to be sorted out properly on my account?

https://stock.adobe.com/images/fun-halloween-ghost-pattern-on-orange-background-8k-3d-design-illustration-render/520394009

[moderator corrected the link as per OPs follow-up post]

Troubleshooting

This topic has been closed for replies.

Abambo

Community Expert

The only way to get that corrected is via Contributor Support. https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

Adobe has an AI program, scanning the database and trying to figure out if an asset is AI or not. But there may be many false alarms for some assets.

ABAMBO | Hard- and Software Engineer | Photographer

J

Jon Buckley IllustrationAuthor

Known Participant

Thanks for your response. I have done so but haven't heard a peep back yet. What is the usual response time?

Abambo

Community Expert

A day for up to weeks! They say, they try to respond asap, but it may take time, as support is currently under pressure. Adobe answers via e-mail, so watch the spam filter too.

ABAMBO | Hard- and Software Engineer | Photographer