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Fancy_goal5C3F
Participant
August 16, 2021
Answered

missing image

  • August 16, 2021
  • 3 replies
  • 610 views

two images are missing from my portfolio. Photos are shown in my dashboard. it's been weeks that i am waiting for them to appear in my portfolio.

please help

This topic has been closed for replies.
Correct answer MatHayward

I have both confirmed and corrected the issue in your account. You should see these two files in your portfolio in the next 5-10 minutes as the system refreshes.

 

Thank you,


Mat Hayward 

3 replies

Fancy_goal5C3F
Participant
August 24, 2021

Thank you so much ..I can find the images now..

Thanks a lot

MatHayward
Community Manager
MatHaywardCommunity ManagerCorrect answer
Community Manager
August 23, 2021

I have both confirmed and corrected the issue in your account. You should see these two files in your portfolio in the next 5-10 minutes as the system refreshes.

 

Thank you,


Mat Hayward 

Abambo
Community Expert
Community Expert
August 17, 2021

What is your public profile link?

 

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
August 23, 2021

I recently had the same issue. I contacted Adobe direct and they reindexed my portfolio which meant they appeared correctly.

Hope this helps.

Abambo
Community Expert
Community Expert
August 23, 2021

Contributor help: Need help? (Stock Contributor Support) 

 

It may also be because of the region @Fancy_goal5C3F is located.

ABAMBO | Hard- and Software Engineer | Photographer