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L
LuisGodinho
Participant
April 2, 2021
Answered

Missing photos and earnings

  • April 2, 2021
  • 1 reply
  • 346 views

My photos and earnings have simply disappeared! Help!

A few days ago, I received a notification email about another sold photo. Went to my account and... Nothing was there. Like if it was a new account.

This topic has been closed for replies.
Correct answer LuisGodinho

Hi! Yes! Adobe answered with provided fix. Turnes out I have another account but sending notifications to this email address... 🥴 Sorry! Thanks! 😁

1 reply

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 6, 2021

Sorry for being late to this! Are your missing earnings still missing?

 

Please be sure that you are logged-in to the correct account. If you want to contact Adobe contributor support on this issue look here for the how-to: Need help? (stock contributor support) 

ABAMBO | Hard- and Software Engineer | Photographer
L
LuisGodinhoAuthorCorrect answer
Participant
April 10, 2021

Hi! Yes! Adobe answered with provided fix. Turnes out I have another account but sending notifications to this email address... 🥴 Sorry! Thanks! 😁

Abambo
Community Expert
AbamboCommunity Expert
Community Expert
April 10, 2021

Thanks for the update!

ABAMBO | Hard- and Software Engineer | Photographer
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