Mission stuck and then auto-rejected – unable to upload files

Hi everyone,

I’m an Adobe Stock contributor and I had an issue with one of the Missions.

The mission v17 interface froze while I was working on it (I couldn’t upload or edit anything). I made a screenshot of the screen while it was stuck. Later, when the page finally unfroze and loaded correctly, I was no longer able to upload the remaining files – the mission was already marked as rejected / closed.

Because of this technical issue my mission submission went into reject status, even though the problem was not on my side.

Could someone from the Adobe Stock team please check this mission on my account and tell me if it’s possible to restore it or allow me to resubmit the files?

I’m attaching screenshots that show:
– the frozen mission screen,
– the later state when the upload was no longer possible and the mission was rejected.

Thank you in advance for your help!