Model Release always rejected

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Hi everyone, I'm a new contributor to adobe stock and my pictures need a model release. I keep trying to correct my model release, following adobe regulations but my submission always on reminder/pending because of model release issue. I already covered personal information of the model, so I would appreciate it if you can help me pointing out what's exactly wrong from my model release.

I am kinda desperate here because the model release keeps being rejected, please help T_T

ps: the model release I submit to adobe has the model image, for privacy purpose, this one do not have the image.

Model_Release_not_accepted.pdf

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Nancy OShea

Community Expert

Try submitting it as a legible JPEG instead of PDF.

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Nancy O'Shea— Product User & Community Expert

A

admirable_genie8496Author

Participant

Thank you for your suggestion, I already try to submit it with JPG. But it still goes to reminder because of model release T_T

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Jill_C

Community Expert

Use your real name and real signature to sign the model release.

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Jill C., Forum Volunteer

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admirable_genie8496Author

Participant

Thank you verry much for your input, but my contributor account is using my studio name. Would it be okay if the account name and the artist information doesnt match?

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Jill_C

Community Expert

I'm not sure whether they need to match, but you must sign with your legal name.

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Jill C., Forum Volunteer

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