money from my Adobe account has already been sent, but nothing has arrived to PayPal

Forum|Forum|1 year ago
February 16, 2025
3 replies
252 views

Hello,

The problem is that the money from my Adobe account has already been sent, but nothing has arrived to PayPal. 12 days have passed. I want to understand what the problem could be related to. Maybe I specified the PayPal email incorrectly. Or are there some technical problems?

[Moderator moved the thread to the correct forum]

Troubleshooting

Correct answer Abambo

Check that with PayPal support. For some countries you need a professional PayPal account, for other regions, business can't sent money to your account. Check the terms and conditions of PayPal and check with their support.

Abambo

Community Expert

Is the status of your request is “paid” or “pending”?

If it is paid, the money has been sent, and you will need to contact PayPal for more information. However, be aware that both, Adobe and PayPal are working in business weeks (from Monday to Friday, and excluding holidays). Your 12 days look to me a lot like calendar days and not business days.

ABAMBO | Hard- and Software Engineer | Photographer