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Participant
October 15, 2026
Question

Moving country

Hello,

I recently created an Adobe Stock Contributor account, but my country of residence was incorrectly set to Australia. I currently live in France.

I have not uploaded any content or submitted any tax information yet.

I have contacted Contributor Support twice by email, but I have not received a response. I also cannot access the Contributor Support contact form properly because of this issue.

Could someone please advise me on how to correct my country of residence before I start contributing?

Thank you for your help.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    October 15, 2026

    Log-in to your main Adobe account below.

    https://account.adobe.com/profile

     

    Your country must match the banking region on your payment card. If it doesn’t, you’ll need to contact Adobe Customer Support from the online chat link. 

    https://account.adobe.com/support

     

    Good luck.

     

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    Nancy O'Shea— Product User & Community Expert
    RALPH_L
    Community Expert
    Community Expert
    October 15, 2026

    You must use the Contact us link at the bottom of your Dashboard to ask contributor-support for aassistance.

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