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Participant
October 1, 2024
Question

My account blocked

  • October 1, 2024
  • 2 replies
  • 233 views

My account was blocked for some unknown reason, I am not getting any feedback, this is disrespectful to the work, there are many rules that are violated and everyone can break them sometimes unknowingly, I still don't even know what I did about the closure of my account. Blocking the account directly without warning and giving you a chance is both disrespectful and a shame for the work and wages you have given for so many years.

 

I filled out the form regarding the closure of my account but still no response, please allow me to open my account and delete the images that caused the closure. I have worked hard for more than a year, I pay a subscription fee to the artificial intelligence for this account every month, I have spent my nights after work and created images. Please do not waste my efforts by completely closing the account without warning, open the account and I will remove the images that break the rules.

This topic has been closed for replies.

2 replies

Jill_C
Community Expert
Community Expert
October 1, 2024

Did you use the Contact Us link to reach out to Adobe Support ? How long ago? It can take days or weeks or even longer for Adobe o complete their investigation.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
October 1, 2024

We are contributors like yourself. We can not be of help. You apparently clicked on the Contact us link. Wait for Adobe to respond. It could take days or even weeks, depending on how many investigations are ahead of yours.

That said, there are not that many rules and if you read them, they are not that easily broken if you keep abreast of what the rules are.

AI, right? Just guessing.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Participant
October 1, 2024

They give standard answers every time, I wrote that there are admins here, maybe they will see it, and you are wrong about the rules, our job is not just this, let's focus on this, when you come and work in the evening after a hard day's work, you have the chance to violate it, even if unintentionally, I don't even know which of my images violated which, all my hard work is being closed down in one day and ignored.

RALPH_L
Community Expert
Community Expert
October 1, 2024

I disagree with you. You agreed to the terms when creating your account. It is your responsibility, regardless of how tired you are, to follow the rules.