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Participant
October 15, 2024
Question

My account has been closed

  • October 15, 2024
  • 2 replies
  • 191 views

I have had an account for more than a year and I upload normal photos, but I uploaded a large amount of artificial intelligence content and deleted some of my old photos. Is this why my account was closed? 

This topic has been closed for replies.

2 replies

Abambo
Community Expert
Community Expert
October 15, 2024

No, deleting “some of your old photos” is not the cause of your account closure. A violation of your contributor agreement is the reason for that.

 

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
October 15, 2024

No one here in the contributor community knows why your account was suspended. Use the contact us link on your account page to reach out to Adobe directly.

Jill C., Forum Volunteer