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Participant
March 6, 2024
Question

My account is blocked.

  • March 6, 2024
  • 2 replies
  • 339 views

Hello,

Your account has been suspended for submitting content that violates Adobe Stock policies based on a third party notification. This content has been determined to be inconsistent with the Stock Member Terms because it is prohibited by Stock rules, such as including offensive content, excessive content, content that you may not own the rights to, spam, or other prohibitions.

For more information about why your account was suspended and appeal options, please see the Submission Guidelines.

Sincerely,

Adobe Contributor Relations

 

Here is the chain letter I received. Although there were only ai photos on my account. And I didn't break any rules. How can a third party complain about AI-generated content? And unfortunately, the appeal formula doesn’t even have the option to upload screenshots from the midjourney that I didn’t steal any work, but generated it myself. Plus, I like how the support cut off live communication with the authors. Just automatic unsubscribe. And in general there is no way to further find out what kind of content they blocked my account for. That is, they made it as difficult as possible to prove their innocence. Very upset

This topic has been closed for replies.

2 replies

jacquelingphoto2017
Community Expert
Community Expert
March 7, 2024

Hi @Илля358716764jma 

Unfortunately no one on this forum can assist you. You need to use the contact medium Adobe provides to communicate with them. Although you cannot submit images via the dialogue form, you are able to give descriptive details and their response email will allow you to submit images if necessary. 

 

Regards

Jacquelin

RALPH_L
Community Expert
Community Expert
March 6, 2024

Yeah, those are the terms you agreed to when you signed up. There is nothing we can do for you.

Participant
March 6, 2024

There is a presumption of innocence. Not guilty until proven guilty. And here they don’t even give you the opportunity to find out what exactly was violated. Previously, there was at least some direct communication and additional clarification. Now any attempts to get some kind of feedback are just a standard, prepared, identical answer to any questions. It is sad. And I know I'm not the only one facing this problem.

Abambo
Community Expert
Community Expert
March 6, 2024

This is Adobe's turf, not a tribunal. If you want to contest, you can do so by using the means Adobe offers to you. 

ABAMBO | Hard- and Software Engineer | Photographer