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Known Participant
December 8, 2025
Question

My account is deactivated

  • December 8, 2025
  • 4 replies
  • 225 views

My account has been  deactivated since last 12 days I have contact them  via email  but no reply has been received in fact my account is still deactivated kindly help me out how to  activate my account again

4 replies

Nancy OShea
Community Expert
Community Expert
December 12, 2025

12 days or 12 months, fellow users can't help you with a blocked account.

This is a private matter between you and Stock Contributor Support.

 

Adobe likely detected suspicious account activity.
1) Unusual sales or refunds.
2) Unauthorized use of protected Brand Names in keywords/descriptions.
3) Content spamming. Using multiple accounts.
4) Complaints / 'Take Down Notices' from 3rd parties.
5) Other violations of Stock Contributor Terms. See below.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

Be patient. It may take several weeks or months for the audit to conclude. If requested, provide additional information directly to Adobe Stock. Work on other projects. Submit content to other stock services.

Good luck.

 

Nancy O'Shea— Product User & Community Expert
radoxist
Participant
December 12, 2025

but just to you into perspective, I have been waiting for my apeal result of account blocking for last 10 months...

RALPH_L
Community Expert
Community Expert
December 8, 2025

How to Report (and Appeal) | Adobe Transparency Center

Fill out the form under "Appealing an Enforcement Action".

daniellei4510
Community Expert
Community Expert
December 8, 2025

You are not addressing Adobe here but contributors like yourself, and we are unable to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile before you hear from them other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so can potentially slow down Adobe's investigation.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.