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Participant
February 9, 2024
Question

My account is suspended for the third time after requesting to withdraw profits

  • February 9, 2024
  • 2 replies
  • 293 views

What is the reason for my account being suspended after submitting a withdrawal for the fourth time, and since then all the data in the payment box has been correct? Why not issue a bug notification without completely suspending the account? Photo sales have reached more than $100, and the site has been contacted more than once, but without any response

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2 replies

Abambo
Community Expert
Community Expert
February 9, 2024

It's not a bug. Suspensions are done, when the account shows irregularities. It has nothing to do with the payment data.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
February 9, 2024

You are not addressing Adobe directly in this forum. We have no way of knowing why your account was suspended. You must use the "contact us" link on your stock page and then await a reply from Adobe, which could take days or it could take weeks. 

Jill C., Forum Volunteer
Participant
February 9, 2024

Unfortunately, there is no response from the site for this account for me, and for another account before, there was no response 

daniellei4510
Community Expert
Community Expert
February 9, 2024

So...you are maintaining more than one account? Or do you keep creating new accounts each time one is banned? This would be reason for another ban.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.