My account on Adobe Stock has a validation status issue

Question

Hi there,
 
I am writing to inform you that my account has been blocked due to allegations of non-original content and the uploading of works belonging to other artists.
 
I would like to assert that I am the rightful owner of all the content available on my account. In order to support my claim, I have provided trusted links to platforms where my original work is displayed.
 
Furthermore, I would like to emphasize that I do not utilize AI for the creation of my work.
 
To summarize my issues concisely:

There is no evidence to support the accusation made against me.
I have accumulated revenue that I wish to withdraw.
I have not received any response or assistance regarding this matter till now.

Thank you!
 
[Moderator moved the thread to the correct forum]

Abambo · Accepted Answer

Issues for copyright violations lead to a permanent lock out. We can't judge your content and do not know about the issue. Adobe will not publicly discuss your case.

Your point 1: I suppose that Adobe has at least suspicions about your content. I'm speculating here.

Your point 2 is not possible as long as you are blocked.

Your point 3: After the investigation, you will get a message if your account remains blocked. If they need further information, they will contact you.

Jill_C · Answer

You are not addressing Adobe directly in this forum. You must reply to the Contact Us link on your account and wait for a reply from Adobe. It might take days, or it might take weeks to receive a reply, as their Contributor Support team seems quite overwhelmed at the moment with investigations into blocked accounts.

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