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Tonmoy01
Tonmoy01
Participant
April 7, 2026
Answered

My account's files visibility and downloads issue

  • April 7, 2026
  • 4 replies
  • 56 views

Hello everyone,
I have uploaded 535 files (AI generated , vector, JPG & PNG), but only around 300–350 more or less files are visible on my public profile. Most AI-generated images are not showing. Also, my downloads are extremely low (0–4 per month) even though I've uploaded enough quality content.
So my question is - 
Why all approved files are not visible
Whether my content is properly indexed and searchable
If there is any issue affecting my account visibility or downloads.
If anyone knows about this issue please help me.

      Correct answer Oh.N8

      Hey ​@Tonmoy01 
      Exclude Generative AI might be selected as well. 

       

      Cheers
      Nate

      4 replies

      Jill_C
      Community Expert
      Jill_CCommunity Expert
      Community Expert
      April 7, 2026

      The assumption is that you need a portfolio of at least 2,000-3,000 assets in order to start seeing a steady stream of sales. Continue growing your portfolio slowly and steadily. However, keep in mind that with more than 900 million assets in the database, you have a lot of competition and your challenge is in finding underserved niches in the database.

      Jill C., Forum Volunteer
      RALPH_L
      Community Expert
      RALPH_LCommunity Expert
      Community Expert
      April 7, 2026

      You probably live in a region that requires additional vetting of assets before they become visible. You can check this by changing your region on the left bottom side of the screen. Change it to USA. Your assets are available for sale in other regions.

      O
      Community Expert
      Oh.N8Community ExpertCorrect answer
      April 7, 2026

      Hey ​@Tonmoy01 
      Exclude Generative AI might be selected as well. 

       

      Cheers
      Nate

        Tonmoy01
        Tonmoy01Author
        Participant
        April 7, 2026

        thanks brother, 

          Cosmic Studio
          Cosmic Studio
          Known Participant
          April 7, 2026

          Hello, you may be able to find the files you're referring to by changing the site region. You can switch regions in the bottom-left corner of the page under “Change region,” or via the URL.

          This link is for the Canada region: https://stock.adobe.com/ca

          Tonmoy01
          Tonmoy01Author
          Participant
          April 7, 2026

          Thank you for your replay, but it still doesn’t showing. And do you know anything about the downloads issue?

          Cosmic Studio
          Cosmic Studio
          Known Participant
          April 7, 2026

          If you don’t mind sharing the ID of one of the assets you can’t see, the community can check whether it’s visible or not.

          As for downloads, they’re unpredictable. I’ve heard of large portfolios (10,000+ assets) with very few sales.

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