My account was blocked

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

If your Adobe Stock account was blocked, it's likely that their system detected one or more activities that violate their contributor policies, even if it happened by mistake. One common issue is operating multiple contributor accounts to bypass upload limits or avoid previous bans—Adobe only allows one account per person. Another serious violation is engaging in fraudulent download activity, such as downloading your own assets or being linked to suspicious downloads in order to earn commissions unfairly. Additionally, accounts can be blocked if there are problems with identity verification, such as using incomplete or false documents, or failing to verify your identity properly. Even if you didn't intend to break any rules, these actions can trigger automatic blocks, so it's important to clarify your case directly with Adobe’s support team.