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nattiyapp
Participant
March 4, 2024
Answered

My account was closed without prior notification

  • March 4, 2024
  • 1 reply
  • 221 views

My account was closed without prior notification. There were numerous downloads from a single customer before the account closure. I have filed a complaint and am unsure how long it will take to receive a response.

This topic has been closed for replies.
Correct answer Abambo

Accounts get suspended without prior notice. That's standard. What good would it be, if you get a warning prior to this: "We will suspend your account in two days!"?

 

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 4, 2024

Accounts get suspended without prior notice. That's standard. What good would it be, if you get a warning prior to this: "We will suspend your account in two days!"?

 

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer