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K
kubilay_7559
Participant
April 13, 2025
Question

My Adobe Contributor account has been deactivated. I need urgent help.

  • April 13, 2025
  • 1 reply
  • 153 views

Hello everyone.
My Adobe Contributor account has been deactivated for 3 months, and despite sending 5 emails to Adobe Support, I haven't received any response.
I would like to recover my account I've been uploading videos and images to Adobe for about 10 years and earning income through it.
Is there anyone who can help me with this issue?

1 reply

RALPH_L
Community Expert
RALPH_LCommunity Expert
Community Expert
April 13, 2025

Did you use the "Contact us" link that you were provided? If not, no tracking number is created and nothing will go forward. There is nothing anybody here ca do for you. You must wait. Depending on the review, you may or may not be informed. Your account may or may not be reinstated. Adobe has no obligations. 

    K
    kubilay_7559Author
    Participant
    April 13, 2025

    Yes, I used the link and tried to reach out 4 times. I’ve been waiting for more than 3 months now. If my account is not going to be reinstated, I also requested the deletion of all the images and videos I uploaded  but I haven’t received any response regarding that either I find it unacceptable that a global company like Adobe has such weak communication with its contributors. This situation damages the brand’s reputation and quality. I truly hope they inform me as soon as possible about what is happening with my account, and that I will be able to recover it.

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