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Participant
September 7, 2026
Question

my adobe stock account has been blocked

  • September 7, 2026
  • 3 replies
  • 62 views

My account has been blocked because of suspicious activity. I may have accidentally uploaded duplicate images, which could have resulted in my account being blocked. However, I believe it would be much better if Adobe Stock could have a system in place to detect and notify contributors when duplicate images are uploaded, rather than immediately blocking their accounts.

I understand and respect Adobe Stock’s policies, and I hope you can consider this as an unintentional mistake. I would greatly appreciate it if you could review my case and consider restoring my account.

I sincerely ask Adobe to please give me an opportunity to have my account reinstated. Thank you very much for your understanding and consideration.😢

 

here is what i wrote and my Case No.ADB-46954797-B7T2

Dear Adobe Contributor Relations Team,

I recently received an email informing me that my Adobe Stock Contributor account has been deactivated due to suspicious activity.

I believe this may have been caused by an accidental duplicate submission. As a photographer, I occasionally submit multiple versions of my work, and it is possible that I unintentionally uploaded the same or very similar images more than once.

If this was the reason for the deactivation, I sincerely apologize for the mistake. It was completely unintentional, and I had no intention of manipulating the Adobe Stock system, increasing downloads, or violating Adobe Stock’s submission guidelines.

I have always tried to follow Adobe Stock’s Contributor Agreement and submission requirements, and I fully understand the importance of avoiding duplicate or excessively similar submissions.

I kindly ask you to manually review my account and reconsider the deactivation. If any submissions need to be removed or corrected, I am more than willing to cooperate and follow Adobe Stock’s guidelines going forward.

I sincerely hope you can restore my Contributor account. I greatly value the opportunity to contribute my original photography to Adobe Stock.
 

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    September 7, 2026
    • Wait patiently.
    • Refrain from submitting multiple requests for updates. It just slows things down & generates more open case numbers. 
    • Work on other projects & submit to outside services.
    • When Stock is ready to contact you, you’ll be notified. Probably not until then.

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    September 7, 2026

    Adobe does not monitor this forum. You have a case number. You’ve done everything you can do on your end. Now you wait. Investigations can take weeks or months. If you’ve filed an appeal, that IS your request to have Adobe reconsider your situation.

    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    Jill_C
    Community Expert
    Community Expert
    September 7, 2026

    Adobe does not monitor this forum and will not respond to account inquiries here. You’ve done all you can by replying to them directly regarding your case. Now you just have to wait for a reply, which could take weeks or even longer.

    Jill C., Forum Volunteer