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my adobe stock contributor account blocked on august 10th i appeal but still no update from adobe stock contributor support

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my adobe stock contributor account blocked on august 10th ( Generative AI submission requirements. I have been an Adobe Stock contributor for approximately three years and have built a portfolio of around 30,000 assets during that time. A substantial portion of my portfolio includes Generative AI content.) i appeal but still no update from adobe stock contributor support

daniellei4510Correct answer

Community Expert

You didn’t mention how many of the 30,000 assets are AI generations, but that’s a lot of content in a period of three years. Other contributors with large amounts of AI content in the past have also had their accounts disabled, and spamming (too many similars; lack of sufficient editing) is generally the cause. As noted, your only option is to continue waiting.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

Kazi2821130709fd

Participant

I am writing to politely request an update regarding my blocked Contributor account under Case ID: ADB-47149722-F7N8.

It has been approximately 4-5 weeks since this ticket was opened, and I have not received any response or update regarding the status of the review. Could someone please assist me with this matter? Every asset in my portfolio is entirely unique and distinct from the others, and I have created nearly 500 original vector files.

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daniellei4510

Community Expert

Adobe does not participate in this forum. You have a case number. Your only option now is to continue waiting until Adobe completes their investigation, which, unfortunately, can take weeks or even months.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

Nancy OShea

Community Expert

three years and have built a portfolio of around 30,000 assets

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Stock must have some very compelling reasons to withdraw 30K assets from its marketplace. Based on that, I’m guessing this account contains too much similar content or the quality doesn’t meet current marketplace standards. When they’re ready to contact you, you’ll be notified. But you may have a very long wait.

Find other interests or submit to outside services.

Good luck.

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Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

A number of contributor accounts have been deactivated recently, due to numerous customer complaints.

Possibly Related:

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Nancy O'Shea— Product User & Community Expert

daniellei4510

Correct answer

Community Expert

You didn’t mention how many of the 30,000 assets are AI generations, but that’s a lot of content in a period of three years. Other contributors with large amounts of AI content in the past have also had their accounts disabled, and spamming (too many similars; lack of sufficient editing) is generally the cause. As noted, your only option is to continue waiting.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

D

Dynamic_contributors2ebdAuthor

Participating Frequently

12,000 assets were Ai Generated

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daniellei4510

Community Expert

That’s a more reasonable number at least.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

yamato713108855

Community Expert

There are many similar posts, so please check past discussions.

If you submit an inquiry using the form at the bottom of the contributor page, it may take anywhere from a few weeks to a few months to receive a reply.
You simply have to wait for a response.

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