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Participant
May 9, 2025
Answered

My Adobe Stock contributor account has been blocked.

  • May 9, 2025
  • 3 replies
  • 257 views

My Adobe Stock contributor account has been blocked. I want to submit an appeal.

Please guide me.

Correct answer Jill_C

Follow the instructions in the notice that you received. It should include links to the appropriate page on the Adobe website.

3 replies

Abambo
Community Expert
Community Expert
May 11, 2025

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
May 9, 2025

Adobe likely detected suspicious account activity.
1) Unusual sales or refunds.
2) Protected Brand Names in keywords/descriptions.
3) Multiple accounts to artificially boost sales or bypass submission limits.
4) Complaints / 'Take Down Notices' from customers or 3rd parties.
5) Other violation of Stock Contributor Terms. See below.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

This matter is solely between you and Adobe Stock, not fellow Contributors in this user-to-user community.

Be patient. It may take several weeks for an investigation to conclude. Check your email spam folder. If requested, provide additional information directly to Adobe Stock. In the meantime, work on other projects. Submit content to other stock services.

Good luck.

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
May 9, 2025

Follow the instructions in the notice that you received. It should include links to the appropriate page on the Adobe website.

Jill C., Forum Volunteer