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Garfield 666
Participant
Apr 18, 2026 10:57 AM UTC
Answered

My Adobe Stock contributor account has been unable to upload any files for over 4 weeks, despite having no pending submissions. This seems longer than a normal temporary limit.

It has now been well over a month without any further reply or explanation, despite me following up. 

    Nancy OShea
    Nancy OSheaCorrect answer
    Community Expert
    Apr 19, 2026 7:56 PM UTC

    Adobe has restricted access to certain services, including Adobe Stock, for users in mainland China

    Unfortunately, there’s nothing anyone can do while a geolocation block is in effect. 

     

    Feel free to submit content to other services. 

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert

    6 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    Apr 19, 2026 7:56 PM UTC

    Adobe has restricted access to certain services, including Adobe Stock, for users in mainland China

    Unfortunately, there’s nothing anyone can do while a geolocation block is in effect. 

     

    Feel free to submit content to other services. 

    Good luck.

     

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    Nancy O'Shea— Product User & Community Expert
    Garfield 666
    Participant
    Apr 20, 2026 1:12 AM UTC

    Oh, I see. Thank you very much.

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    Nancy OShea
    Community Expert
    Community Expert
    Apr 18, 2026 7:46 PM UTC

    Did you try using another web device that does not have script blockers or VPN enabled?

     

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    Nancy O'Shea— Product User & Community Expert
    Garfield 666
    Participant
    Apr 19, 2026 7:44 AM UTC

    No, I haven't tried.

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    Nancy OShea
    Community Expert
    Community Expert
    Apr 18, 2026 7:45 PM UTC

    In which country do you reside?

     

     

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    Nancy O'Shea— Product User & Community Expert
    Garfield 666
    Participant
    Apr 19, 2026 7:44 AM UTC

    China

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