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Garfield 666
Participant
April 18, 2026
Answered

My Adobe Stock contributor account has been unable to upload any files for over 4 weeks, despite having no pending submissions. This seems longer than a normal temporary limit.

  • April 18, 2026
  • 3 replies
  • 70 views

It has now been well over a month without any further reply or explanation, despite me following up. 

    Correct answer Nancy OShea

    Adobe has restricted access to certain services, including Adobe Stock, for users in mainland China

    Unfortunately, there’s nothing anyone can do while a geolocation block is in effect. 

     

    Feel free to submit content to other services. 

    Good luck.

     

    3 replies

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    April 19, 2026

    Adobe has restricted access to certain services, including Adobe Stock, for users in mainland China

    Unfortunately, there’s nothing anyone can do while a geolocation block is in effect. 

     

    Feel free to submit content to other services. 

    Good luck.

     

    Nancy O'Shea— Product User & Community Expert
    Garfield 666
    Participant
    April 20, 2026

    Oh, I see. Thank you very much.

    Nancy OShea
    Community Expert
    Community Expert
    April 18, 2026

    Did you try using another web device that does not have script blockers or VPN enabled?

     

    Nancy O'Shea— Product User & Community Expert
    Garfield 666
    Participant
    April 19, 2026

    No, I haven't tried.

    Nancy OShea
    Community Expert
    Community Expert
    April 18, 2026

    In which country do you reside?

     

     

    Nancy O'Shea— Product User & Community Expert
    Garfield 666
    Participant
    April 19, 2026

    China