My Adobe Stock Contributor account was deactivated

Question

Hello Adobe Stock Support Team,My Adobe Stock Contributor account was deactivated due to Generative AI requirements. I sincerely apologize if any of my submissions unintentionally violated Adobe Stock’s guidelines.I kindly request you to reconsider my account and give me another opportunity to contribute. Adobe Stock is an important source of income for me and helps support my family. I assure you that I will strictly follow all Adobe Stock policies and requirements in the future.Validation Status Issue – Account Blocked Due to AI UpI also have an outstanding balance of approximately $125. If my account cannot be reinstated, please let me know how this balance will be handled.User Name: Pushpa RaniAdobe Member ID: 212334005Adobe Profile Link: https://stock.adobe.com/contributor/212334005/pushpaAccount Deactivation Date: August 11, 2026Thank you for your time and consideration. I sincerely hope you will review my case and give me another opportunity.Best regards,Pushpa Rani

Nancy OShea · Accepted Answer

Adobe employees do not monitor this user-to-user forum.
You will not receive a reply here.
This is a private matter between you and the Contributor Relations Team.
https://helpx.adobe.com/stock/contributor/get-started/manage-your-account/contact-contributor-support-team.html
If you submitted an appeal request, all you can do now is wait for a decision. It may take several weeks or months, depending on how many cases are ahead of yours.
While you wait, work on other projects. Submit to outside services.

Good luck.

Nancy OShea · Answer

I also have an outstanding balance of approximately $125.

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Deactivated accounts can’t receive payments. You must wait for a favorable decision.

Accounts that are permanently terminated forfeit all unpaid earnings.

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