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Participant
December 10, 2025
Question

My Adobe Stock contributor account was deactivated and I still have no update

  • December 10, 2025
  • 1 reply
  • 112 views

Hello,

My Adobe Stock contributor account was deactivated on September 11, 2025 due to “suspicious activity.”

I have contacted Adobe Contributor Support multiple times.
My current case number is #00442986, but I still haven’t received any update.

Could someone from the Adobe team please check the status of my case?

Thank you very much.

1 reply

daniellei4510
Community Expert
Community Expert
December 10, 2025

You are not addressing Adobe here but contributors like yourself, and we are unable to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile (possibly weeks) before you hear from them, other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so can potentially slow down Adobe's investigation. Also, you have a case number, so that is further assurance that Adobe is investigating.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
Yuriy5F84Author
Participant
December 10, 2025

Thank you for your explanation.
Yes, I have already contacted support and I will wait for their response.
I just wanted to make sure my case is not lost.
Thanks again.