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Participating Frequently
September 29, 2026
Answered

My Adobe Stock Contributor account, which was deactivated due to suspicious activity.

  • September 29, 2026
  • 20 replies
  • 79 views

My Adobe Stock Contributor account, which was deactivated on August 14, 2026, due to “suspicious activity.”

I submitted my appeal on August 16, 2026, under Case Number: ADB-46648740-B5C2. I followed the instructions provided by Adobe and waited for the review process to be completed.

On September 25, 2026, I received an email stating that my case has been resolved and asking me to provide feedback. However, when I log in to my Adobe Stock Contributor account, my account is still showing as deactivated. plz help me with this

Correct answer daniellei4510

@DEVIKA PRODUCTION That’s definitely customer care and not contributor support. Is this the form you filled out: 

https://survey.adobe.com/jfe/form/SV_74fM1z4DvUPyPlk

20 replies

daniellei4510
Community Expert
Community Expert
September 29, 2026

Can you respond to the email that you received saying that the account has been restored and has asked you to provide feedback? That doesn’t quite make sense. Why would you need to provide feedback? Did the email give you any another instructions or steps to take?

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
Participating Frequently
September 29, 2026

in email there is nothing like account has been restored 

Cosmic Studio
Inspiring
September 29, 2026

Which channels did you use to contact Adobe? I ask because the email you received doesn't seem like a typical response from Contributor Support for the deactivated accounts category, where you normally just get an automated reply.

Your appeal is probably under review, so there’s still hope for reactivation.

Participating Frequently
September 29, 2026

I file appeal on my contributor account dashboard that’s it. and i get email contain my case number and guided to not submit multiple appeal.

Cosmic Studio
Inspiring
September 29, 2026

That's very different from my experience a few months ago, so maybe the process has changed. What does the email say?