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Known Participant
October 17, 2023
解決済み

My Adobe Stock images do not appear

  • October 17, 2023
  • 返信数 4.
  • 683 ビュー

Images produced by AI can only be seen by members. If you are not logged in you cannot see it. It only shows the real images to everyone. Does anyone know what is the reason for this?

 

example:

https://stock.adobe.com/stock-photo/id/618287171

This image actually exists in my portfolio. But if you are not logged in you will not be able to see it.

 

[Moderator moved the thread to the correct forum]

このトピックへの返信は締め切られました。
解決に役立った回答 Abambo

What is your region? You are probably located in one of the restricted countries, and your assets have not gone through the additional vetting necessary for those countries. Use this URL to check your assets:  https://stock.adobe.com/ca/contributor/211444981/mr-maclroy?load_type=author&prev_url=detail

 

It has nothing to do with being logged in. (BTW: all buyers need to be logged in!)

返信数 4

Jill_C
Community Expert
Community Expert
October 19, 2023

Adobe does not require potential Buyers to be logged in to view the Buyer's portal. However, if they find an image that they want to license they must be logged in.

Jill C., Forum Volunteer
Abambo
Community Expert
AbamboCommunity Expert解決!
Community Expert
October 19, 2023

What is your region? You are probably located in one of the restricted countries, and your assets have not gone through the additional vetting necessary for those countries. Use this URL to check your assets:  https://stock.adobe.com/ca/contributor/211444981/mr-maclroy?load_type=author&prev_url=detail

 

It has nothing to do with being logged in. (BTW: all buyers need to be logged in!)

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
October 19, 2023

In Turkey and this link is correct!

Abambo
Community Expert
Community Expert
October 20, 2023
quote

In Turkey and this link is correct!


By @Feridun5CDC

Turkey is a restricted country, so your assets can't be bought from Turkey and other restricted countries. You will be able, however, to sell your assets to the rest of the world. If you have enough sales, the assets will get additional vetting and will open for sales in your region.

 

My link forced the country code to be Canada (ca). That works fine to look at your assets as the rest of the world sees them, but it won't work for buying licences.

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
October 19, 2023

daniellei4510
Community Expert
Community Expert
October 17, 2023

I logged out and I can still see it.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.