My Adobe Stock images do not appear

Forum|Forum|2 years ago
October 17, 2023
4 replies
682 views

Images produced by AI can only be seen by members. If you are not logged in you cannot see it. It only shows the real images to everyone. Does anyone know what is the reason for this?

example:

https://stock.adobe.com/stock-photo/id/618287171

This image actually exists in my portfolio. But if you are not logged in you will not be able to see it.

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Troubleshooting

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Correct answer Abambo

What is your region? You are probably located in one of the restricted countries, and your assets have not gone through the additional vetting necessary for those countries. Use this URL to check your assets: https://stock.adobe.com/ca/contributor/211444981/mr-maclroy?load_type=author&prev_url=detail

It has nothing to do with being logged in. (BTW: all buyers need to be logged in!)

Jill_C

Community Expert

Adobe does not require potential Buyers to be logged in to view the Buyer's portal. However, if they find an image that they want to license they must be logged in.

Jill C., Forum Volunteer

Abambo

Correct answer

Community Expert

What is your region? You are probably located in one of the restricted countries, and your assets have not gone through the additional vetting necessary for those countries. Use this URL to check your assets: https://stock.adobe.com/ca/contributor/211444981/mr-maclroy?load_type=author&prev_url=detail

It has nothing to do with being logged in. (BTW: all buyers need to be logged in!)

ABAMBO | Hard- and Software Engineer | Photographer

F

Feridun5CDC

Participating Frequently

In Turkey and this link is correct!

Abambo

Community Expert

In Turkey and this link is correct!

By @Feridun5CDC

Turkey is a restricted country, so your assets can't be bought from Turkey and other restricted countries. You will be able, however, to sell your assets to the rest of the world. If you have enough sales, the assets will get additional vetting and will open for sales in your region.

My link forced the country code to be Canada (ca). That works fine to look at your assets as the rest of the world sees them, but it won't work for buying licences.

ABAMBO | Hard- and Software Engineer | Photographer

F

Feridun5CDC

Participating Frequently